We have assisted businesses in various sectors with keeping their Salesforce at its best - whether it is a new startup putting their first CRM in place, or a company with millions of customer interactions in a day.
Salesforce Managed Services to Continuous SuccessIt provides 100% Salesforce support to make sure your team is performing optimally, secure and is always innovating so that they can do what they are best at growing the business.
What is in our Managed Services?
Salesforce is a strong system, though to had it functioning its best needs constant maintenance, change, and enhancement. That is where AMA Global Managed Services comes in. We perfectly get to be your Salesforce department and keep your CRM in the best shape.
And this is what you have with our managed services:
Admin Support
We take care of the daily administrative jobs of adding new users, changing workflows and ensuring your salesforce is running smoothly.
Release Management & Optimization
Salesforce comes up with new upgrades three times every year Salesforce enables organizing three times a year, so you are ready. New features are reviewed, tested and optimized to ensure your system may enjoy the benefits without interruptions.
Bug Fixes & Enhancement
Whether you have a glitch, or a workflow that requires enhancement, we fix it fast and put in enhancements to ensure that Salesforce can work better with your people.
Performance monitoring
We monitor system performance, cure bottlenecks and fix them before they become contaminating to your operations.
User Support & Training
Questions are going to occur, and when they do our team is here to take care of it. Our solutions are fast, and frequent training will ensure the users are comfortable and efficient.
Support Model
Our managed services are based on the proactive rather than the reactive services. We do not only repair problems when they occur, we even predict their occurrence before it can affect your business.
Salesforce is supposed to become a growth driver and not a maintenance nightmare. Leave the updates, monitoring and optimizations to AMA Global so that you can work on generating results.
OUR NUMBERS TALKS
100 %
Percent of happy users
50 +
success
350 +
the world
What makes AMA Global the right choice of Managed Services?
An in-house Salesforce customization may prove to be very costly and time consuming, besides having a team that is already busy attending to other priorities. By using AMA global you acquire a whole crew of Salesforce specialists without the burden.
01
SLA-Guaranteed Coverage & Accessibility
We are bound to plain service level agreements and thus you get to know what to expect and when.
03
Clear Reporting & Communication
Frequent performance reports and transparency imply that you will know what happens to your CRM at all times and how it has been improving.
02
Plans to Grow as You do
Our service plans support your business at 10 users, 1,000 or any level in between. Account Specific Account Managers There will be one contact person and that individual will know your business and that they keep your Salesforce strategy on course.
04
AMA Global Advantage
Minimize interruptions through problem anticipation.
• Increase productivity through automation of time consuming activities.
• Keep up-to-date with the most recent innovations of Salesforce.
• Release your team to concentrate on strategy rather than to be troubleshooters.